NCS and World Fuel Services jointly understand that our partners’ trust in us is earned through consistency of product, service, and ethical standards. We demonstrate our commitment through every level of our organization and operation.

Tabs

Quality
  • Our extensive quality control procedures maintain product quality against local regulations and internationally recognised standards such as ASTM, JIG, BSI and others.
  • We drive the maintenance of fuel quality standards through the supply chain by a rigorous regime of fuel testing, utilising a combination of independent laboratories and in-house testing.
  • We ensure compliance with international aviation standards in operations, training and procedures through our direct participation in relevant organisations such as JIG Guideline Committee, IATA Technical Fuels Group, the Energy Institute and the American Society for Testing and Materials (ASTM).
  • We have ISO9001:2008 certification with a fully implemented business management system and non-conformance correction procedures.
  • Our Quality Management System provides operational consistency and transparency through rigorous documentation of all management, core and support processes, managed by our Quality Assurance team.
     
    View NCS ISO Certificate 

 

 

Ethics

NCS and World Fuel Services Corporation are committed not only to providing quality products and services, but also to observing the highest ethical standards in conducting our business. To do so, we maintain a Code of Corporate Conduct and Ethics, a detailed Anti-Corruption Policy, and other guidelines.

All of our employees, consultants, agents and representatives must observe and comply with the laws and regulations governing our activities in the various regions and countries where we do business. Those laws include:

  • Anti-corruption laws (including the U.S. Foreign Corrupt Practices Act, or FCPA)
  • Local anti-bribery laws (including those implementing the OEDC Convention on Combating Bribery of Foreign Public Officials in International Business Transactions and the United Nations Convention Against Corruption)
  • Laws prohibiting commercial bribery

The anti-corruption laws also require us to maintain accurate and complete books and records and proper internal accounting controls designed to prevent and detect improper payments.

 

  Code of Corporate Conduct and Ethics